Custom Domains

Bring more than just your own cloud

All application environments are accessible as subdomains of a shared Encore domain ( However, when creating API's which you intend to make publicly exposed you may want to provide a branded URL endpoint to your end users.

Here's how you can easily configure your own domains to serve your Encore powered backend.

Adding a domain

To add your own domain, you will need to modify the DNS records for the domain and add a CNAME record to it pointing at: We recommend setting a TTL (Time-To-Live) of 30 minutes for the CNAME record.

Take care

Do not create a CNAME record using a wildcard (e.g. *, instead it's required that you explicitly set up a CNAME record for each domain you wish to serve traffic from.

Once you've added the CNAME record, head over to the Custom Domains settings page by going to Your apps > (Select your app) > App Settings > App > Custom Domains. Click on Add Domain on the top right of the page.

Enter the domain name you configured the CNAME on and select which environment you wish to serve on that domain, then click Add.

At this point the Encore platform will start the process of setting up your domain & issuing SSL certificates to serve the traffic through.

Please note

If you configure multiple domains against a single environment, Encore will serve traffic through all configured domains. The subdomain which was created when you originally created an environment will always be configured to serve traffic to that environment.

This allows you to migrate to a custom domain safely without risking cutting traffic off to older clients which may be hard coded to access your applications via the default subdomain.

Domain statuses

On the Custom Domains settings page, you can see the various statuses throughout the lifecycle of a custom domain.

  • Pending; This custom domain is currently queued to be provisioned by the Encore platform.
  • Waiting for CNAME; The Encore platform is waiting for the CNAME to become active and for the SSL certificate to be issued for the custom domain.
  • Configuring Edge Routers; The SSL certificate has been issued and the Encore edge routers need to be configured to route traffic on this domain.
  • Active; This custom domain serving traffic to your Encore application
  • Not Working; A non-recoverable problem has occurred on your custom domain. This could be a result of the CNAME record being removed or pointed else where. If you see this error, please contact support.